Last modified: January 07, 2020
Le Grand Rex attaches a great importance to protecting and securing your personal data, in compliance with the Regulation 2016/679 (of the European Union) related to protecting natural people with regard to processing personal data and to the free flow of these data, as well as with national legislations and applications of the European Union member states.
This privacy policy is meant to provide clear and transparent information on how Le Grand Rex collects and processes your personal data when you use its services. It is also meant to inform you of your rights regarding personal data. It is therefore important that you read it carefully.
The personal data processing responsible is Le Grand Rex Paris, société par actions simplifiée with a capital of 2 189 700 euros whose head office is at 1 boulevard Poissonnière in Paris (75002) and registered at the Registre du Commerce et des Sociétés (trade register) under the number 507 633 576.
The notion of personal data includes any information which can directly or indirectly identify you, whether they are information you provided (contact details, name…) or information resulting from your purchases.
For the purpose of offering its services, Le Grand Rex can be required to collect and process your contact information, sur as your email address or your telephone number.
These data are collected depending on the services you use and for their resulting purposes. When we need to collect your personal data and you are not providing these data, Le Grand Rex can be unable to provide the corresponding service.
On the other hand, when you provide your personal data, you commit to give exact information which do not cause harm to third parties’ interests or rights.
Your data are only processed in order to manage a unique user account, to manage your movie reservations and to deal with customer relations (offers and good deals).
In accordance with the applicable law, Le Grand Rex processes your personal data on the basis of your preliminary and intentional consent when subscribing to the service, newsletters, the app and data management for direct marketing. You have the right to refuse direct marketing (data usage for profiling) at any time, by unsubscribing to electronic mails via the hyperlink they include, by email at the address: application@legrandrex.com, or by mail at the address: Le Grand Rex Paris – Gestion de l’application mobile – 1 boulevard Poissonnière – 75002 Paris.
A cookie is a small computer file, a tracker. It allows to analyze the users’ behavior when browsing websites, reading an email and installing or using a mobile app. The Le Grand Rex app does not contain any.
To enable you to interact with other websites, we can provide links enabling you to log in, post content or book seats, from our services.
The usage of these links and apps is submitted to the terms and conditions and privacy policies of the third websites which you must verify or accept prior to use the links or apps.
Le Grand Rex cannot be held responsible for the third websites or apps practices, in particular regarding privacy, personal data processing or even content. In any case, Le Grand Rex does not keep any data with reference to the usage of these links.
Le Grand Rex does not share with any third party the personal data it records. We do not rent, sell or disclose any personal data to third parties for their own marketing usage. Your personal data are only shared with third parties with your agreement, with reference to our events’ commercialization.
We can therefore be required to share some of your personal data with trading partners proving us some services. These trading partners are acting as distinct processing responsible parties and so they are responsible for their own compliance in respect of personal data protection. These partnerships can be necessary to carry out one of the services you subscribed to. You will be duly informed if necessary.
Your personal data are stored by Le Grand Rex without limited duration. Additionally, if the processing of your personal data is based on your consent, you can withdraw your consent at any time and the data pertaining to it will be deleted immediately.
You have the rights listed hereinafter in accordance with the law regarding personal data protection: right of access, right to rectification, erasure, restriction, portability and object to processing your personal data. You can express directives regarding the storage, erasure and communication of your personal data after your death. In some cases, we may not grant your request concerning your rights if we prove that the legitimate interest we pursue prevails over. Additionally, if the processing of your personal data is based on your consent, you can withdraw your consent at any time.
All your requests concerning your rights can be exercised by email at the address: application@legrandrex.com, or by mail at the address: Le Grand Rex Paris – Gestion de l’application mobile – 1 boulevard Poissonnière – 75002 Paris. We may ask you specific information to help us confirm your identity and therefore answering your request to exercising one of your rights.
If you have a concern or complaint on how we use your personal data, please contact us in the first place and we will make sure we offer you all the diligence required to deal with your request.
Le Grand Rex commits to doing its utmost to protect the privacy and safety of your personal data.
Le Grand Rex’s staff who have access to your data also commits to the utmost secrecy with regard to this.
Your personal account, accessible via the app, can only be accessed by using your confidential log in details, whose user is the only responsible.
Regarding the purchase of movie tickets online, Le Grand Rex has entrusted its booking and payment system to Box Office Company, a reliable third party assuring a total confidentiality of the financial information. The payments are secured by the SSL protocol, which systematically controls the validity of the access rights and encrypts all exchanges in order to guarantee their confidentiality.